Productivity Improvement Project: Global Operational Incentive Alignment at Infineon

This case is a classic example of misaligned project metrics, where different parts of a project are unable to simultaneously achieve their targets. The case uses a project at Infineon Technologies Asia Pacific Pte. Ltd. to illustrate a complex and very aggressive project, which requires participation from both a Singapore factory team and product developers in Munich, Germany, where together they must meet project targets. The case allows the students to explore the target data and calculations to discover the reasons behind the problem. Additionally, the students can step back from the data and propose what key metrics should be applied instead.

This case is designed for operations or industrial engineering students at the undergraduate or graduate levels in order to combine standard operations concepts with finance and project management.

Inspection copies and teaching notes are available for university faculty. To receive an inspection copy and teaching note, please email cmpshop [at] smu.edu.sg with your registered faculty email ID and a link to your contact information on the faculty directory at your university as verification. An inspection copy and teaching note will then be sent to your faculty email account.

Download Information

SMU Faculty/Staff can download the case & teaching note on iNet with your SMU login ID & Password via the following links:

· The Case (SMU-14-0018)

· The Case Supplement (SMU-14-0018S)

· Teaching Note (SMU-14-0018TN)

· Teaching Supplement (SMU-14-0018TS)

For purchase of the case and supplementary materials via The Case Centre, please access the following links:

· The Case (SMU-14-0018)

· The Case Supplement (SMU-14-0018S)

· Teaching Note (SMU-14-0018TN)

· Teaching Supplement (SMU-14-0018TS)