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The Centre for Management Practice

Nium’s Journey to Become the Leader in Real-Time Global Payments

Nium’s Journey to Become the Leader in Real-Time Global Payments

By: Annie Koh , Cheah Sin Mei , David Fernandez
Discipline: Entrepreneurship

Description

This case is a sequel to “Nium: Leveraging Fintech to Disrupt Cross-Border Remittance Services” case study, but it can also be used as a standalone case. Set in 2024, it follows the growth journey of Nium, a Singapore-born fintech company founded in 2014 which pivoted from digital remittance to real-time global payments, through the unprecedented COVID-19 crisis. Prajit Nanu, the co-founder and CEO of Nium, believed that Nium had weathered the economic storm triggered by the global pandemic to emerge even stronger than before to raise more than US$300 million in equity funding in 2021. In a milestone event, it joined the coveted club of fintech unicorns and became Southeast Asia’s first business-to-business (B2B) payment unicorn valued at around US$2 billion.

With an increasing demand for cross-border money transfers, Nium found its global payment infrastructure a befitting solution to serve the needs of the larger B2B market. By 2024, the firm held regulatory licenses and authorisations in more than 40 countries, accepted pay-ins in 40 markets and issued pay-outs to more than 220+ countries and 100 currencies. Through this growth trajectory, Nium continued to preserve its original value proposition of offering speed, convenience, and low fees even as it shifted from retail to institutional clients. How could Nium, as the leading fintech player in the payment space and a newly minted member of the unicorn club, continue to grow its net revenue by leaps and bounds, surpassing its previous peaks to reach greater heights?

Students will identify common reasons for startup failures and how the strategies Nium adopted helped it avoid these pitfalls. They will describe key growth strategies the fintech used to propel its growth to become a unicorn, and how it could capitalise on industry trends to continue its growth trajectory. Finally, students will learn to articulate the importance of environmental, social and governance (ESG) concerns in the fintech industry.

Inspection copies and teaching notes are available for university faculty. To receive an inspection copy and teaching note, please email cmpshop@smu.edu.sg with your registered faculty email ID and a link to your contact information on the faculty directory at your university as verification. An inspection copy and teaching note will then be sent to your faculty email account.

Download information

SMU Faculty/Staff can download the case & teaching note on iNet with your SMU login ID & Password via the following links:

·      The Case (SMU-24-0024)

·      Teaching Note (SMU-24-0024TN)

For purchase of the case and supplementary materials via The Case Centre, please access the following links:

·      The Case (SMU-24-0024)

·      Teaching Note (SMU-24-0024)

For purchase of the case and supplementary materials via Harvard Business Publishing, please access the following links:

·      The Case (SMU-24-0024)

·      Teaching Note (SMU-24-0024)

Industry

Fintech Industry

Temporal Coverage

2024

Year Completed

2024

Education Level

Executive
Postgraduate
Undergraduate

Data Source

Field Research

Geographic Coverage

Singapore

Published Date

Price

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